Privacy Policy

Last updated: November 11, 2025

This Privacy Policy explains how Raven ("Company", "We", "Us", or "Our") collects, uses, and protects your personal information when you use our website or services ("Service").

By using our Service, you consent to the collection and use of information as described in this Privacy Policy.

Interpretation and Definitions

  • Account means a unique account created for You to access our Service or parts of our Service.
  • Company refers to Raven.
  • Cookies are small data files stored on your device to improve your browsing experience.
  • Country refers to: United States.
  • Device means any device such as a computer, phone, or tablet used to access the Service.
  • Personal Data means information that identifies or can reasonably identify an individual.
  • Service refers to the website operated by Raven, accessible at https://raven-fl.agentroof.com.
  • You means the individual accessing or using the Service, or the company or other legal entity on whose behalf such individual is accessing or using the Service.

Collecting and Using Your Personal Data

We collect the following personal information when you use our Service:

  • Email address
  • First and last name
  • Phone number
  • Address, City, State, ZIP code
  • Usage Data (browser type, pages visited, time spent, etc.)

How We Use Your Personal Data

  • To provide and maintain our Service.
  • To manage your account and enable access to website features.
  • To communicate with you by email, phone, or SMS about your account or inquiries.
  • To provide customer support.
  • To send updates, marketing communications, and service-related information (if you have opted in).
  • To improve our website, analytics, and user experience.
  • To comply with legal obligations or enforce our Terms and Conditions.

Data Storage and Transfers

All personal data is stored and processed in the United States. We do not transfer your personal information outside of the U.S. unless required to comply with applicable law or provide technical services (e.g., secure cloud hosting).

We maintain reasonable administrative, technical, and physical safeguards to protect your personal data against unauthorized access or disclosure.

Disclosure of Data

We may share personal data with:

  • Authorized service providers who assist in operating our website or performing business functions.
  • Legal authorities, if required by law or valid legal process.
  • Business successors in the event of a merger, sale, or acquisition.

Your Privacy Rights (U.S. Residents)

Depending on your state of residence (e.g., California, Virginia, Colorado), you may have the right to:

  • Request access to the personal data we hold about you.
  • Request correction or deletion of your personal data.
  • Opt out of personal data sharing for marketing purposes.
  • Request a copy of your data in portable format.

To exercise these rights, please contact us at agent@agent.com.

Children’s Privacy

We do not knowingly collect data from children under 13. If you believe your child has provided personal information, please contact us to remove it.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a new "Last updated" date. Continued use of our Service after updates constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about this Privacy Policy, you can contact us: